Version 2026-04-29 · Effective 2026-04-29

Subprocessors

Template register for vendors that may process personal data for Voice AI service delivery.

Operational legal template. Review and approve with qualified legal counsel before production use.

Register template

Hosting and infrastructure: cloud compute, container hosting, managed databases, storage, DNS, and content delivery providers.

AI and speech providers: Google Gemini, OpenAI, Anthropic, speech-to-text, text-to-speech, realtime model, embedding, reranking, and moderation providers selected by platform configuration. Processing purposes may include generation, embeddings, vision extraction, diagnostics, abuse monitoring, and safety enforcement.

Data categories for conditional AI subprocessors can include prompts, conversation history, transcripts, uploaded/crawled documents, images, PDFs, screenshots, embeddings input, tool results, request metadata, and sanitized support evidence. Retention and abuse-monitoring behavior depends on the provider contract and configured product feature.

Operations: observability, email delivery, payment processing, support tooling, and security monitoring providers.

Change notice

Material subprocessor changes should be recorded in this register with provider name, processing purpose, location, safeguards, and effective date.

Customers should be notified according to the executed DPA or commercial agreement.